Insight

Wallets

Travel challenges due to CrowdStrike-initiated issues

John Gray
Co-Founder and CFO
Posted:
We recently faced significant travel challenges due to CrowdStrike-initiated issues. Spending two days in the Atlanta airport allowed us to meet a variety of people and reinforced two key Rivflow principles: a proper backup system is non-negotiable, and digital assets require effective management.
Reference/Source:

As loyal Delta Airlines clients and having flown nearly 2 million miles with them, we were seriously disappointed with their handling of the situation.  The inefficiencies and poor planning were startling. Centralized systems must have appropriate redundancies. The importance of stress-testing systems and implementing upgrades properly cannot be overstated. Delta should have had robust backup and redundancy systems in place. At Rivflow, we avoid single points of failure, believing in decentralization and redundancy to provide our clients with a secure and seamless experience.

While waiting for a delayed flight, we also experienced 2nd hand the effect of poor digital asset management. We met Scott, who shared his experience with a "yield enhancement" digital asset program. Scott and his friend invested through a third party that promised high returns. When they tried to withdraw their investment, they found their funds were inaccessible. Scott had no direct access to the account and relied on snapshots sent by his friend. The numbers in the snapshot did not add up, suggesting Scott had most likely been scammed.

This encounter highlighted the importance of managing digital assets properly. Ensure you work with reputable firms with solid backups. Always maintain control over your assets with well-established security protocols. Watching Scott realize he had probably been scammed was heart-wrenching and a stark reminder of these crucial lessons.

As we reflect on these experiences, we're reminded of our commitment to our clients. At Rivflow, we pledge to maintain robust backup systems and empower our clients with the knowledge and tools to manage their digital assets securely. In an ever-evolving digital landscape, we stand ready to guide and support our clients through calm and turbulent times. We believe that preparedness is key to navigating unexpected challenges.

We want to extend our sympathy to all those affected by the recent travel disruptions and who may have fallen victim to digital scams.